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Data Protection

77ca Privacy Policy – Your Data Is Safe With Us

At 77ca, your personal information matters deeply to us. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe.

Last updated: January 2026 SSL Encrypted Data is never sold
Core Commitments
Your information is never sold to third parties
All data is protected with SSL/TLS encryption
Right to correct or delete your data at any time
Adherence to International Data Protection Standards
Cookie usage is disclosed transparently

How we protect your information

Key Pillars of 77ca's Privacy Policy at a Glance

Encryption Protection
All your personal information and financial transactions are secured with 256-bit SSL/TLS encryption. No third party can read your data in transit.
Secure Data Storage
Your data is stored on secure servers accessible only to authorized personnel. Regular security audits are conducted.
Data Access Controls
Your account information is only accessible to you and 77ca's authorized team for legitimate purposes. Unauthorized access is strictly prohibited.
Your data is never sold
77ca will never sell or rent your personal information to third parties. Your privacy means more to us than business.
Right to Modify Your Data
You may view, update, or request deletion of your stored data at any time — simply contact customer support.
Transparent Cookie Policy
We clearly disclose which cookies we use and why. You can disable all non-essential cookies at any time.
Table of Contents
1. Introduction & Scope

77ca ("we", "us", "our") has established this Privacy Policy ("Policy") to clearly explain how your personal information is collected, stored, used, and protected.

By using the 77ca.bet website, mobile app, or any related services, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.

This Privacy Policy should be read alongside our Terms & Conditions together with this policy. Both documents together form part of the agreement between you and us.

Please note: This policy is also provided in Bengali; however, in the event of any dispute, the English version shall take precedence. Users under 18 are not permitted to use our platform.

2. Information We Collect

77ca collects your information in several ways. Full details are provided in the table below:

Data Type Example Reason for collection
Identity-Related Name, date of birth, national ID number Account Verification & Age Confirmation
Contact Information Mobile number, email address Account Registration & Communication
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device type, browser Security & Platform Development
Usage Data Game history, betting patterns, login times Service improvement & responsible gaming monitoring

We only collect information that is genuinely necessary to provide our services. We do not collect data beyond what is needed.

3. How Your Information Is Used

77ca uses the information we collect for the following purposes:

  • Account Management: Processing registrations, verifying logins, and keeping accounts secure.
  • Transaction Processing: Processing deposits and withdrawals securely.
  • Customer Support: Resolving your issues quickly and effectively.
  • Regulatory compliance: Compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
  • Platform Development: Analyzing usage patterns to improve service quality.
  • Promotional Communications: Sending offers and bonus updates (you can turn this off at any time).
  • Responsible Gaming: Identifying unusual gaming patterns and providing appropriate support.

Your data will only be used for the purposes stated here. You will be separately informed before it is used for any new purpose.

4. Sharing Data with Third Parties

77ca never sells or rents your personal data. However, information may be shared in the following limited circumstances:

  • Service Providers: Payment gateways and IT service providers acting on our behalf. They are also required to comply with this Privacy Policy.
  • Regulatory Authorities: Upon a valid request from a licensing authority or government body.
  • Law Enforcement: In investigations related to fraud or money laundering.
  • Game Providers: Minimum information required to verify gameplay.

Before sharing your data with any third party, we enter into a confidentiality agreement with them. We ensure they protect your information with the same care we do.

5. Cookies & Tracking Technologies

77ca.bet uses cookies and similar technologies. Cookies are small data files stored in your browser.

We use the following types of cookies:

  • Essential cookies: Maintaining login sessions and keeping security features active. These cannot be disabled.
  • Performance Cookies: To understand which parts of the site are used most. You can turn this off.
  • Functionality cookies: To remember your preferences (language, theme).
  • Analytics cookies: Used to analyze usage patterns and improve our services. You can turn these off.

You can delete existing cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may cause some features to stop working properly.

6. Data Retention

77ca does not retain your data beyond specified periods. Retention duration varies by data type:

  • Account Information: Retained for as long as your account is active, and for up to 5 years after closure (regulatory requirement).
  • Transaction Records: 5–7 years as required by law.
  • Logs & Technical Data: Typically between 90 days and 1 year.
  • Marketing preferences: Takes effect immediately upon opt-out.

Regulatory obligations: Certain data must be retained for a set period as required by law, even if you close your account. This is part of our legal obligations.

7. Your Rights

As a 77ca user, you have the following rights regarding your information:

  • Right to access your data: You may request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to restrict processing: You may request that we limit how your data is processed in certain circumstances.
  • Right to opt out of marketing: You can opt out of promotional messages at any time.
  • Right to data portability: You may request a copy of your data in a readable format.

To exercise any of these rights, email us at: privacy@77ca.bet – We will respond within 30 days.

8. Security Measures

77ca follows the highest industry standards to protect your information:

  • 256-bit SSL/TLS encryption across all communications.
  • Passwords are stored using bcrypt hashing — never in plain text.
  • Two-factor authentication (2FA) is available.
  • Regular penetration testing and security audits.
  • 24/7 cybersecurity monitoring on our servers.
  • Regular security training for all staff.

In the event of a security breach, we will notify affected users within 72 hours and take prompt steps to resolve the issue.

9. Child Protection Policy

77ca is strictly prohibited for users under 18. We do not knowingly collect or store any personal information from minors.

If a minor has accidentally created an account and this comes to our attention, we will immediately close the account and delete all associated data.

If parents suspect their child is using our platform, please contact us immediately.

10. Changes to the Privacy Policy

77ca may update this Privacy Policy at any time. When changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, you will be notified via email or in-app notification.
  • Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.

Visit this page regularly to stay up to date.

11. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us through the following:

  • Email: privacy@77ca.bet
  • General Support: support@77ca.bet
  • Live Chat: Available 24/7 directly on the platform

We take all complaints seriously and aim to respond within 30 business days.

Your Trust Is Our Motivation: 77ca believes that lasting relationships cannot be built without transparency and integrity. We are fully committed to protecting your privacy.

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